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Please be sure to ask
all questions about our CD-Roms before you order. We will be happy to
answer your questions. Email
us! Our return policy is we will only except unopened CD-Roms for
a refund, minus shipping & handling charges = to $2.50 for
each CD ($5.00 for each bulk CD.) US
funds (US Shipping). (Un-opened: We have a seal on all our CD-Roms and
if this seal is open, broken, or tampered with in anyway the CD-Rom
is not returnable.) Please email
us first before returning any CD-Rom. Note: If you do not
notify us through email that you are returning the CD and state a
valid reason for the return, then your return will not be excepted and
no refund will be issued. All returns must be received
within 10 days from the date of shipping.
While we do everything possible to ensure the accuracy and proper working
order of your CD-Roms, if you were sent an incorrect,
damaged or defective product we will be happy to replace it for
you with a new copy of the CD-Rom you ordered. We ask that you email
us first. We want to make sure the problem is the CD-Rom and not
another issue. Then we will ask that you return the CD-Rom to us
(Please use the original envelope.). We will then send you a new
CD-Rom and compensation for your shipping back to us. (Not to exceed $.85 per
CD-Rom shipped in the US.) All returns must be received within 15 days
from the date of shipping.
Please check your order
over for mistakes before paying for your items. If you give a wrong
mailing address and your item is returned you will be charged shipping
for the item to be sent to you a second time.
If you order more products then you intended (ex. You put two of one
CD-Rom in your shopping cart and did not remove it before completing
your order.) or decide to cancel your order by email
us, your refunds will be issued in the following way:
1. If the mistake on the orders part is noticed before the item ships
or the order is canceled, all but $1 for the first CD.Rom and $.30 per
each additional CD-Rom will be refunded. ($2.75
for the first Bulk CD.Rom and $.50 per each additional Bulk CD-Rom)
2. If the mistake on the orders part is noticed or the order is
canceled before the item ships but postage has already been printed, all but $1.75
for the first CD.Rom and $.40 per each additional CD-Rom will be refunded.
($3.50
for the first Bulk CD.Rom and $.60 Per each additional Bulk CD-Rom)
3. If the mistake on the orders part is not noticed till the items are
shipped. The return policy above applies.
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